HOW DOES FRAMEHUGGERS® CUSTOM MAKE THE EYE PATCH TO FIT MY FRAME?

 

There are photos on the order form to show you how to measure the frame yourself using inches, mm, cm or you can call the optical department where the glases were purchased and ask them to look up the frame information and tell you what the "A" and "B" measurements are. I also consider the frame material (metal vs plastic) and the best described shape of the frame front. Becaue the eye patch Velcros into place and stretches to "hug" the frame, I can beconfident that you will have a great fit to your frame.

 

WHAT ARE THE COSTS OF FRAMEHUGGERS® EYE PATCHES AND WHAT COLORS ARE AVAILABLE?

 

The Framehuggers eye patches are $19.99 each for USA orders and $23.00 each outside of the USA or see our pricing information link for monthly specials. we also have most colors available and you can always ask for a custom color and we would be happy to supply it if possible.

 

DO I HAVE TO PAY USING A CREDIT CARD ON-LINE TO PURCHASE AN EYE PATCH?

 

Framehuggers can either take your credit card payment by phone or by using a third party company paypal. Paypal accepts both credit and debit cards as well as deductions straight from a checking account. For those who do not want to use Paypal, I offer a separate order form for USA orders only. You can send a check or money order and your patch will be shipped as soon as payment is received. I will email you confirmation of receiving your order and I will give a total for your order along with a shipping address to mail your payment.

 

I HAVE SEEN OTHER CLOTH EYE PATCHES FOR GLASSES ONLINE; WHAT MAKES YOUR EYE PATCH DIFFERENT THAN OTHER EYE PATCHES?

 

Because of my background as lead technician for a pediatric ophthalmologist and having been a certified ophthalmic assistant, i understand the concerns of parents and doctors to need a cloth eye patch that occludes completely and limits the childs ability to easily slide the eye patch to the side when unsupervised. My eye patch is not only custom fit to the frame but it also velcros into place to not allow any shifting in the position on the frame. It also blocks vision above the glasses completely so a child cannot just slide the glasses down and peek over the top. Other parents have commented on the comfort of framehuggers compared to other eye patches as the fleece is very soft and other patches made with felt or other materials are not as soft to the touch as framehuggers. I have had many ophthalmologists contact me who have always been skeptical of cloth eye patches ( other cloth eye patches can shift out of place or don’t block all peripheral vision completely) that have now seen framehuggers cloth eye patches and are now excited to offer their patients a new alternative. I am so confident that your ophthalmologists will also love my product that i will refund the cost of the eye patch if your doctor disagrees with the occlusion it offers.

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HOW DOES THE EYE PATCH FIT ON THE GLASSES?

 

Here is a video of how the patch works. For further details you may click the instructions tab under FAQ at the top of any page.

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HOW CAN I ORDER AN EYE PATCH, HEADHUGGER OR PATCHING PAL

 

There are 3 methods of payment.

1. Check or money order (patches are made once payment is received)

2. USA Paypal/credit card orders -$19.99each

3. International Paypal/credit card payments - $23.00each

HOW CAN I CONTACT FRAMEHUGGERS®?

You can email us direct at camille@framehuggers.com or by clicking the support tab at the top of any page and select contact us. You can also call us toll free 8:00 am - 5:00 pm pst

Phone: Toll-free 1-877-327-7225  

International please call: 1-208-860-7237

Hours: Monday-Friday 8:00am-5:00pm PST

 

HOW LONG DOES IT TAKE TO MAKE MY CUSTOM EYE PATCH?

USA Orders:

All orders are shipped first class mail unless a shipping upgrade has been purchased. Patches are made on a first come first serve basis and normal turn around to custom make your patch is 1-3 business days. First class shipping can take anywhere from 3-7 business days from date of shipment and is not guaranteed. Priority shipping is also not guaranteed but packages generally arrive in 2-3 business days from date of shipment. All express mail upgrades are expedited and made within 24 hours. Once shipped it will arrive within 48 hours guaranteed. (it is not possible to ship under 48 hours from our current location. We apologize for this delay.)

International orders:

(Due to customs, all international orders ship time may vary dramatically)

All orders are shipped first class mail unless a shipping upgrade has been purchased. Patches are made on a first come first serve basis and normal turn around to custom make your patch is 1-3 business days. First class shipping can take anywhere from 7-14 business days from date of shipment and is not guaranteed. Priority shipping is also not guaranteed but packages generally arrive in 6-10 business days from date of shipment. All express mail upgrades are expidited and made within 24 hours. Once shipped it will arrive within 4-6 business days. This however is still not guaranteed but rarely does it take longer.

If you have any questions or concerns please feel free to contact me directly and i will be happy to provide any information you may need.camille@framehuggers.com

 

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Revised: 3/25/11